Are your customers struggling to be patient while waiting in line at your checkout?
If the answer to that question is yes, then it's time to replace the old cash register system with a POS solution.
If we talk about grocery business in particular, the lines at checkout can kill your business if you ignore them. Greeting your customers with a smile, stocking your shelves, and organizing your store won't stop tarnishing your image if they have a poor experience at the checkout.
Finding the best grocery POS system can be challenging, with multiple options to choose from. We've compiled some of the best POS for grocery stores to ease that process.
How to Choose the Right Grocery POS System for Your Business?
The following are the key considerations to help you decide which supermarket point-of-sale system is right for you.
Cost
- Initial Investment: Discuss the characteristics, such as the difficulty of purchasing equipment and the application and installation.
- Ongoing Costs: Include regular subscriptions, price of maintaining that particular television, and probably other costs of upgrading to a particular television.
- Return on Investment (ROI): To gauge its worth, you need to consider how the new grocery store POS system will enhance efficiency, drive down costs, and contribute to the organization's revenue generation.
Business Demands
- Business Size and Scale: You must consider your grocery store's size and possible future expansion. A small independent store may require less than a large chain store.
- Product Range: Assess the range of products you offer, such as fresh fruits and vegetables, processed foods, and possibly hot and/or take-out foods.
- Customer Traffic: Calculate the average number of clients you attend daily to determine the system's capacity level.
- Payment Methods: Decide which forms of payment you accept cash, credit cards, debit cards, mobile payments, and EBT.
- Integration Requirements: Determine other systems that must be linked to the POS, such as a financial management program, a stock control system, or a rewards program.
Necessary Features
- Inventory Management: This part should enable tracking inventory levels, managing product expiration dates, and product recall.
- Pricing and Promotions: The POS should incorporate the ability to offer such pricing strategies as discounting, coupons, and loyalty programs.
- Customer Relationship Management (CRM): The POS for grocery stores will assist you in capturing customer details and information that will help you in marketing and promotions.
- Employee Management: It should provide means to control and organize the employees' working time, rights, and productivity.
- Reporting and Analytics: Reporting tools are critical for monitoring sales trends, identifying which products are not selling, and making decisions.
Consider Ease of Use
- User-Friendly Interface: The POS system should also be user-friendly so that the employee does not have to take time to master its use.
- Training and Support: There should be adequate training and follow-up support when the vendor buys the system to ensure your employees can work with it.
Integration Capabilities
- Data Exchange: If you want to change your old system and integrate it with the new POS software, the system should be able to exchange data easily and without any hassle.
- Compatibility: When choosing the best POS system for your grocery store, remember to choose one that can integrate with any other system or tool. Compatibility and operational efficiency are key.
Best POS Software for Grocery Stores
FTx POS
FTx POS is an all-inclusive POS system that keeps your cash register trouble at bay. It's also fully-fledged software that takes care of your inventory needs, customer loyalty programs, tracking sales, etc.
Best for: Perfect for businesses of all sizes that want a customized approach for their operations.
Key Features:
- Manage inventory
- Track sales
- Loyalty programs
- Seamless integration capabilities
- Upselling tool
- Customize interface
Price:
- Core - $99 per month
- Pro - $179 per month, $129 for an addon each month
- Enterprise - $299 per month, $190 for addon each month
Square POS
Square's ecosystem offers a comprehensive suite of tools for managing various aspects of a small business, making it a convenient choice for grocery stores with limited resources.
Best for: Small to medium-sized grocery stores focusing on simplicity and affordability.
Key Features:
- Intuitive interface
- Built-in payment processing,
- Mobile app compatibility
- Integration with other Square products like Square Appointments (for scheduling staff) and Square Payroll.
Price: 2.6% + $0.10 per in-person transaction; 3.5% + $0.15 per keyed-in transaction.
Lightspeed Retail
Lightspeed's focus on retail and hospitality makes it a well-suited point of sale for grocery stores with complex operations and a need for specialized features. From effective eCommerce tools to advanced reporting, Lightspeed has got you covered.
Best for: Mid-sized to large grocery chains seeking a comprehensive solution with advanced features.
Key Features:
- Advanced inventory management
- Customer loyalty programs,
- Analytics tools and integration with Lightspeed's other products like Lightspeed Restaurant and Lightspeed Loyalty.
Price:
- Basic - $109
- Core - $179
- Plus - $339
Clover
Clover's open platform allows for customization and integration with various industry-specific apps, making it a versatile supermarket point of sale system choice with unique requirements.
Best for: Grocery stores seeking a customizable solution focusing on hardware options.
Key Features:
- Tracking and reporting
- Inventory management
- Customer engagement
- Employee management
Price: 2.3% + $0.10 per transaction
NRS POS
NRS POS is a POS system custom-built for independent retailers across the USA. Their goal is to help your business be organized, engage customers, increase revenue, and manage every aspect of your store.
Best for: Small and midsize brick & mortar retailers.
Key Features:
- Sales statistics
- Inventory tracking
- Store loyalty programs
- Custom store signage
Price:
Basic: $19.95 per month
Pro: $29.95 per month
Advanced: $44.95 per month
Level Up Your POS Game with the Best Software
Choosing the best POS for grocery store relies on various factors that differ from business to business. The five POS systems mentioned in this blog can help retail business owners carry their business effortlessly with multiple features.
Given the growing importance of POS in grocery and different verticals like healthcare, convenience stores, liquor stores, bars, salon shops, etc., entrepreneurs will always need the best system to drive their sales and keep them blooming.